Norfolk, VA - (July 14, 2008) – A dedication to quality service is the key to maintaining customers and is also the key to winning Meetings & Conventions’ Gold Service Award. This prestigious award honors Convention & Visitors Bureaus that have excelled in professionalism and dedication in their service to meeting professionals.
This year the readers of M&C awarded 77 domestic and 13 international CVBs with the Gold Service award distinction. Relying on their extensive industry experience in both corporate and association markets, M&C’s readers made the selections based on key criteria including: professionalism of staff; support on hotels and site inspections; assistance with ground transportation planning; guidance on local attractions; and liaison with local vendors and services.
“To continually provide quality service to clients sets these superior bureaus apart. All our Gold Service winning CVBs know the value of creating a lasting impression can never be understated” said Bernard W. Schraer, Meetings & Conventions’Group publisher. “The 2008 Gold Service winners continually excel in many valuable areas of service, impressing not only their clients but also the demanding readers of M&C.” Schraer adds, “Our entire staff joins M&C’s readers in honoring these outstanding CVBs who continue to focus on effective working partnerships with meeting professionals.”
Winning CVBs will be featured in Meetings & Conventions’ Gold Awards issue published this November.