Convention Services

Our Convention Services team is focused on supporting you and your event with all the little details from pre-planning to execution. Your dedicated Convention Services Manager is eager to assist you throughout the entire planning of your convention and will serve as your city liaison from beginning to end. Our goal is to provide a successful and memorable experience in Norfolk for your attendees!

Below is a sampling of the services we offer; however, we enjoy working with you to provide customized services tailored to your group’s specific needs.


•  Provide a list of Norfolk vendors and suppliers to assist with your needs
•  Assistance identifying local speakers
•  Itinerary ideas for tours and other leisure activities
•  Recommend unique off-site venues for networking or other special events
•  Recommend local “voluntourism” or charitable opportunities

Marketing Your Event

•  Promotional assistance though our Communications & Marketing department
•  Hi-Resolution images, logos, and video
•  Media kit – press releases, social media
•  Coordination of welcome letters from city officials and other state dignitaries
•  Pre-promotion and attendance-boosting assistance

Prior to Your Event

•  Provide informative Norfolk Brochures (area maps, dining guide, attractions, show your badge program ..) in advance or on-site
•  Request Welcome Letter from the Governor
•  Request the Mayor’s presence at your event
•  Welcome banners 

On-site Details

• Promotional collateral such as Visitors Guide, maps and brochures, etc.
• Complimentary information table. May be staffed with Visitor Information Specialist. Fee may apply. 
• Assistance with registration and other convention tasks. Fee may apply. 
• Name badges and lanyard availability. Fees apply. 
• Local gifts available for purchase
• VisitNorfolk representative can be provided to welcome your attendees. Based on availability.