VisitNorfolk has implemented this policy in an effort to demonstrate our strong commitment to online privacy. This policy details how we gather, use and protect the information that we collect from our Web site, located at www.visitnorfolktoday.com. This policy may change over time and will be effective when posted. Your continued use of this site following the posting of any amendment or change will constitute your acceptance of such change.
A cookie is a small text file generated by a Web site’s server and placed on a user’s hard drive. Cookies enable the site and your browser to interact in such a way that the site is able to present you with the most appropriate options and to customize services to your interests, based on your previous use of the Web site. For example, a cookie can be used to store registration information in an area of the site so that you do not need to re-enter it on subsequent visits to that area.
Use of Internet Protocol Address
We may use your Internet protocol (IP) address for several reasons: to help diagnose problems with our server, to administer our Web site, to help identify you and your shopping cart, and to gather broad demographic information.
Use of Registration Information
Our site's registration area requires customers to supply contact information, such as name and e-mail address, and demographic information, such as your ZIP code. We use this information to send you promotional materials from our organization and from some of our members and/or partners. However, users may Opt Out of — or Opt In to — these promotional e-mail messages at any time. (See Opt Out/Opt In, below.)
Use of Demographic Information
We collect demographic data from Google's interest-based advertising with Google Analytics and profile data that we use to tailor your experience at www.visitnorfolk.com and related VisitNorfolk sites. Based on this information, we display content we feel might interest you. In addition the data is used for marketing purposes to enhance the site for optimal user experience.
Visitors can opt-out of Google Analytics for Display advertising and customize Google Display Network ads using the ads setting: https://tools.google.com/dlpage/gaoptout/.
Use of Order Information
When you place an order or request information, VisitNorfolk may request information such as contact information, credit card number and demographic information. The contact information you provide is used to send you materials, updates, information and special offers from the VisitNorfolk and promotional material from our members and/or partners. You can Opt Out or Opt In at any time. (See Opt Out/Opt In, below.)
Your financial information is used for the sole purpose of billing you for products and services. Your demographic and profile data may be used to personalize future visits by displaying the content we feel would most interest you and for marketing purposes to enhance the site for optimal user experience.
Use of Online Survey Information
To participate in our online surveys, you may be required to supply demographic information. VisitNorfolk uses this data to send you information about the organization as well as special offers and updates from our members and/or partners. We might use this information to contact you as necessary. However, you may Opt Out of or Opt In to our mailings at any time. (See Opt Out/Opt In, below.) Demographic and profile data may be collected at our site and used to personalize future visits by displaying the content we feel would most interest you and for marketing purposes to enhance the site for optimal user experience.
Use of information Collected in Contests
To participate in our contests, you will be required to supply contact and demographic information. VisitNorfolk uses this data to send you information about the organization and to notify winners. We may use this information to contact you as necessary. However, you may Opt Out of or Opt In to our mailings at any time. If you Opt In to receive information, VisitNorfolk may share the data provided by you for the contest with its members who sponsor or otherwise contribute to such contests. (See Opt Out/Opt In, below.) Demographic and profile data are collected at our site and may be used to personalize future visits by displaying the content we feel you would most interest you.
Public Forums Guidelines
VisitNorfolk may offer chat rooms and bulletin boards. Please note that information that is disclosed in these arenas becomes public. Use caution in disclosing any personal information.
VisitNorfolk employs security measures to protect the loss, misuse or alteration of information placed under our control. While there is no such thing as “perfect security” on the Internet, we will take reasonable steps to ensure the safety of your personal information.
Opt Out/Opt In
VisitNorfolk allows users to Opt Out of receiving e-mail from our partners or us. To Opt Out of our mailing list you can send e-mail to a remove mailing list. Every email we send includes a link to Opt Out of future mailings.
Correct/Update Personal Information
VisitNorfolk allows you to change or modify your personal information by sending e-mail to a remove e-mail address or by visiting a designated customer service page.
This policy applies only to information collected while a user is on the VisitNorfolk Web site. This site contains links to other sites. VisitNorfolk is not responsible for the content or privacy practices of these sites. Users are encouraged to read and become familiar with the privacy policies maintained by such other Web sites.
Information of Minors and Children
VisitNorfolk does not seek to collect information from children under the age of 18. If you are under the age of 18, please do not submit any information to us or ask us to e-mail you. If you are the parent or guardian of a person under the age of 18 who has provided information to us, please contact us and we will remove such information from our database.